“Now I work while traveling between Japan, the U.S., and Hong Kong,” says Romanian-born Cristian Vlad. Cristian first encountered Japan in his first year of high school. “I came for a homestay visit in Yokohama, a city twinned with my hometown of Constanta. My host mother taught me Japanese as a mother would teach her own child. I began to appreciate Japanese gardens, which reflect a respect for nature, and went to Sankeien Garden many times,” he says, looking back on that ti

“ THIS IS YOUR LIFE. DO WHAT YOU LOVE, AND DO IT OFTEN. IF YOU DON’T LIKE SOMETHING, CHANGE IT. IF YOU DON’T LIKE YOUR JOB, QUIT. IF YOU DON’T HAVE ENOUGH TIME, STOP WATCHING TV. IF YOU ARE LOOKING FOR THE LOVE OF YOUR LIFE, STOP; THEY WILL BE WAITING FOR YOU WHEN YOU START DOING THINGS YOU LOVE. STOP OVER ANALYZING, LIFE IS SIMPLE. ALL EMOTIONS ARE BEAUTIFUL. WHEN YOU EAT, APPRECIATE EVERY LAST BITE. OPEN YOUR MIND, ARMS, AND HEART TO NEW THINGS AND PEOPLE, WE ARE

Part 3 of 3: This article covers winding the businesses down and the evaluation of results. See Parts I and II.) The schoolchildren were elated to sell out their products on sales day. It must have been hard to go back to the chamber of commerce just over a week later to reflect on what they had achieved. There were two goals for the day. One was to have the children reflect on different aspects of their business: their catch copy, teamwork, customer service, product quality,

round the world, people have been trying to understand the Omotenashi, the concept behind the world-renowned Japanese hospitality. GLOBIS Faculty Cristian Vlad interviewed Mr. Morio Higashionna, the Sales & Marketing Director of The Terrace Hotels, regarded as a top hotel in Okinawa, for how insight as to how to create an unforgettable customer experience. CV: Cristian Vlad MH: Morio Higashionna CV: Higashionna-san, I have known you for just about twenty years now and you nev